insert title why i haven't blogged in awhile here

yea sorryy, i've been surprisingly really busy for me. last week i worked all week but tues, but nothing too exciting happened.
well a customer asked me to turn down the music and i told her i'll talk to the manager about it, so i walk up to my manager, told her the lady wanted me to turn down the music and my manager looked at me and said "hell no! if she doesn't like it, then she can leave!" i died laughing and walked away..i pretty much avoided contact with that lady so she wouldn't ask me about the music sitch. so i continued working and she made it a point to come up to me when i was ringing someone up and told me while throwing leggings on the counter "i don't want these!" then stormed off..yea i just laughed and continued ringing the other customer up. pretty much not effecting my life in any way, so like i really care you aren't going to buy the damn leggings.
something that really annoys me that customers do ALL the time is: put clothes on the pony or counter when i say "i can take that" or "i can take whatever didn't work out"
i just said i can take it, why the hell would you ignore me and put, no shall i say, throw the clothes on the counter.

people are dumb

on just about all our clothes we have hanger helpers (ie. the little faux silk ropes on woman's shirts) and like the name, they are there to help hang the garments. they are usually about two inches in diameter. so needless to say, i've had a few customers ask ridiculous questions pertaining to the hanger helpers.

Customer: how do i put my arm through these? (referring to the 1 inch hanger helper on the tube top she's wearing)
Me: umm..those are for the hanger, they aren't meant for your arms. they help the garment hang better.
Customer: oh

Customer 2: how is this supposed to wrap around my neck (referring to the hanger helper around the collar)
Me: (trying not to laugh) its for the hanger to help the shirt stay on it.
Customer 2: oh really?! hmf..(walked away in total disbelief that it wasn't a necklace)

those are just two stories from two different occasions.

finally did it!

okay i had been talking about how i was going to record the amount of times that customers ask whats the difference in the stores..well..i finally did it! so the numbers are kind of disapointing, they are a lot lower than i expected. to make it more interesting, i also added the question, "do you guys have anymore?" or and along the same lines "do you guys carry stock?" because thats another question we get a lot! so when i started it for the day, i didnt think i would actually look forward to getting those two questions (or anny variation of them), but i actually did! i almost begged for those questions, haha. i employeed my other associates to tell me when they were asked the two questions.
so its a small sample and was taken on a sunday, which is one our shortest days but it was the only day where i would be there all day. i opened the store and closed, so i knew it would be the best day to tally. here's how i broke it down:

Sunday, April 18, 11am-7pm
Difference/Why*? n=5
Amanda:1
Phida:0
Tanya:1
Anne:0
Me:6

Average: 1.6

Stock**? n=5
Amanda:3
Phida:1
Tanya:1
Anne:2
Me:5

Average: 2.4

so what the numbers say is that on average we get asked whats the difference about 2 times (yah i rounded up) and stock about 2 times. while the numbers don't lie, i think its a little off because sunday was a very slow day. i would like to do this for about a week and get the averages off of that instead. that way i'll have a larger sample size, but the problem with that is that, i usually only work one or twice a week and getting everyone to remember to report the questions will be hard. i think that's why the data was a little skewed and i had much more than the others because i had the tally, so as soon as someone would ask me, i would write it down.
amanda was pretty excited that there were so many for the stock question as opposed to my original question, whats the difference. she was patting herself, for adding that one. although the data is opposite to what i would have thought, it made the day go by a lot faster and made the day much more fun.

*any question relating to what's the difference between the two stores or why are there two and even as broad as being surprised that there are two stores.

**any question relating to us carrying stock in the back or asking if there are any in the back or anymore

a little stats in my work...kind of a fail

since there are two of my store in the mall, everyone ALWAYS asks, whats the difference? or why are there two of you? and sometimes both. while i understand why people asks, it doesn't make it any less annoying. really, getting asked the same question atleast 10 times a day, gets very annoying. so i decided i'd ask everyone to tell me how many times they were asked, and to come up to me and tell me, i was keeping a tally with everyone's names and the amount of times they were asked, pretty self explanatory. well it kind of failed because it wasn't all day, just for a few hours and in that time, i didn't even get asked once, which is very unusual. so i decided to scrap that data and start it again, in two weeks (this weekend is my birthday celebration). i'm going to try and start it in the morning and do it all day (well as long as we are open).
i might do a mini trial today because i'm working from 3-close, which is a pretty good chunk of time to take data down. i'm hoping to get everyone working with me today to be involved in this mini sample. when i actually get all the data, i'll post my results on here, i'm guessing the average is going to be around 10.

UGHH

i've been pretty busy with work..i worked 1:30-midnight tuesday night and 1:30-11pm yesterday night..and i finally got to sleep in! it felt amazing! well lets see whats happened in those days..well a customer said she didn't like my stankass attitude, which was a surprise bc i didn't know a person could have a stankass attitude.
The lady wanted me to stop what i was doing (ringing up another customer) and tell her how much the jacket was going to cost (when i clearly saw a tag with the price) bc it was 50% off..really?! you cant even do that kind of math in your head?! stupid ass bitch! i told her to please hold on bc i was helping someone else, then she was started talking shit saying it wasn't that hard for me to do and why cant i just do it, its not hard and wont take very long, oh and she was saying all this to the customer i had been helping. so she was basically talking shit about me right in front of my face and bc its retail, i can't say a thing. then walked away bc she wasn't getting her way, which really? like i want to help her after she's talking shit about me, uh i don't think so! she came back a few mins later and yelled at me from the opposite side of the cash point (ie. registers) and asked me to put something on hold for her, i totally ignored her and kept ringing up customers. then yelled and asked how long we hold things, which i also ignored and thankfully another associate came up to the cash point and took her hold. which she asked for the customers name, while the lady was yelling that she didnt like my stankass attitude, which i found out later that she actually said twice..haha yea i didnt find out that she had said that till later on. so she just looked like an asshole.

Post Christmas Madness

I'm about to get ready for work now..i'm really not looking forward to what i know will be crazy. I'm assuming we are going to have a lot of returns..i wish i could just tell them to fuck off. i will post again once i'm at the mall. i'm hoping the parking wont be so bad.

creepy guys

why do older guys think its okay to call me sweetie, uh your not my boyfriend or friend. i'm wearing a nametag for a reason, so you wont have to guess at my name or make one up, you asshole! it really grosses me out and pissed me off. okay, i'm done ranting.

one of my fav websites

being in the service industry, i like to read other peoples similar customers stories, mostly bc i can relate to how stupid people are. haha http://notalwaysright.com/

First Blog!

so i'm pretty new at this, so hopefully my blogs won't suck too much. i love how people call this time of the year, the most wonderful. those people obviously don't work in retail. this is the worst time of the year for us. of course, working we want to make money but some customers don't deserve the respect that feel is granted to them. if you are a dick to me, i'm going to be a bitch..simple as that.
i worked this past weekend in my store, we have a return policy that i feel is a little too lenient (you can return anything even without a receipt) but if you have the receipt and you want the balance placed back on your card then you need to bring that card and it must be in your name. seems simple enough but not so much for one lady that came in. she had her receipt and her card, there was one little problem though, it wasn't in her name, she claimed it was her husbands..i told her i could only give her store credit because the credit card wasn't in her name, therefore i couldn't credit the money back on there. she yelled at me saying it was bullshit and its the same last name and how stupid and incompetent i was blah blah blah, when someone yells at me, i'm not going to be nice, that's just not going to happen. so i told her it would go on a card for store credit or she could bring her husband and return it with him. she yelled saying that she was going to stay where she was (ie. in front of me) and wasn't moving till the manager made it right. the manager came and told her the same thing i said and she grabbed her stuff and stormed out..
just another day in the the retail hell!