Friday, June 25, 2010

its been so longg

sorry i haven't blogged in like a million years..okay more like a couple of months but whatev. so i'll fill you in with whats been going on in my life, first off its summer so that means i'm in california! yes, all summer i'll be here, i landed june 2 and i leave aug 13. so i transferred from my home store to one out here. its a lot different! this store is hugeee!! its two floors and carry almost all the concepts. it also takes us TWO HOURS to close, yea TWO HOURS! the first day i worked i wanted to cry and leave! not only does it take us two hours to close it bc the store is a super mess, the ac also turns off! yea its already freaking hot bc i'm in the damn san fernando valley. i have to go but i'll try to blog more about the new store.

Thursday, May 27, 2010

insert title why i haven't blogged in awhile here

yea sorryy, i've been surprisingly really busy for me. last week i worked all week but tues, but nothing too exciting happened.
well a customer asked me to turn down the music and i told her i'll talk to the manager about it, so i walk up to my manager, told her the lady wanted me to turn down the music and my manager looked at me and said "hell no! if she doesn't like it, then she can leave!" i died laughing and walked away..i pretty much avoided contact with that lady so she wouldn't ask me about the music sitch. so i continued working and she made it a point to come up to me when i was ringing someone up and told me while throwing leggings on the counter "i don't want these!" then stormed off..yea i just laughed and continued ringing the other customer up. pretty much not effecting my life in any way, so like i really care you aren't going to buy the damn leggings.
something that really annoys me that customers do ALL the time is: put clothes on the pony or counter when i say "i can take that" or "i can take whatever didn't work out"
i just said i can take it, why the hell would you ignore me and put, no shall i say, throw the clothes on the counter.

Monday, May 24, 2010

trying out this new app, let's see how this works out!

Tuesday, May 11, 2010

people are dumb

on just about all our clothes we have hanger helpers (ie. the little faux silk ropes on woman's shirts) and like the name, they are there to help hang the garments. they are usually about two inches in diameter. so needless to say, i've had a few customers ask ridiculous questions pertaining to the hanger helpers.

Customer: how do i put my arm through these? (referring to the 1 inch hanger helper on the tube top she's wearing)
Me: umm..those are for the hanger, they aren't meant for your arms. they help the garment hang better.
Customer: oh

Customer 2: how is this supposed to wrap around my neck (referring to the hanger helper around the collar)
Me: (trying not to laugh) its for the hanger to help the shirt stay on it.
Customer 2: oh really?! hmf..(walked away in total disbelief that it wasn't a necklace)

those are just two stories from two different occasions.

Tuesday, April 20, 2010

finally did it!

okay i had been talking about how i was going to record the amount of times that customers ask whats the difference in the stores..well..i finally did it! so the numbers are kind of disapointing, they are a lot lower than i expected. to make it more interesting, i also added the question, "do you guys have anymore?" or and along the same lines "do you guys carry stock?" because thats another question we get a lot! so when i started it for the day, i didnt think i would actually look forward to getting those two questions (or anny variation of them), but i actually did! i almost begged for those questions, haha. i employeed my other associates to tell me when they were asked the two questions.
so its a small sample and was taken on a sunday, which is one our shortest days but it was the only day where i would be there all day. i opened the store and closed, so i knew it would be the best day to tally. here's how i broke it down:

Sunday, April 18, 11am-7pm
Difference/Why*? n=5

Average: 1.6

Stock**? n=5

Average: 2.4

so what the numbers say is that on average we get asked whats the difference about 2 times (yah i rounded up) and stock about 2 times. while the numbers don't lie, i think its a little off because sunday was a very slow day. i would like to do this for about a week and get the averages off of that instead. that way i'll have a larger sample size, but the problem with that is that, i usually only work one or twice a week and getting everyone to remember to report the questions will be hard. i think that's why the data was a little skewed and i had much more than the others because i had the tally, so as soon as someone would ask me, i would write it down.
amanda was pretty excited that there were so many for the stock question as opposed to my original question, whats the difference. she was patting herself, for adding that one. although the data is opposite to what i would have thought, it made the day go by a lot faster and made the day much more fun.

*any question relating to what's the difference between the two stores or why are there two and even as broad as being surprised that there are two stores.

**any question relating to us carrying stock in the back or asking if there are any in the back or anymore

Monday, April 12, 2010

today is my birthdayy!

i know i hardly post, i'll be better about that. i didnt work all weekend bc my birthday is today so i took all weekend off to party and celebrate it. i work again friday and then i'll blog about it then..but for the mean time...its MY BIRTHDAYY!!

Thursday, April 8, 2010

a little stats in my work...kind of a fail

since there are two of my store in the mall, everyone ALWAYS asks, whats the difference? or why are there two of you? and sometimes both. while i understand why people asks, it doesn't make it any less annoying. really, getting asked the same question atleast 10 times a day, gets very annoying. so i decided i'd ask everyone to tell me how many times they were asked, and to come up to me and tell me, i was keeping a tally with everyone's names and the amount of times they were asked, pretty self explanatory. well it kind of failed because it wasn't all day, just for a few hours and in that time, i didn't even get asked once, which is very unusual. so i decided to scrap that data and start it again, in two weeks (this weekend is my birthday celebration). i'm going to try and start it in the morning and do it all day (well as long as we are open).
i might do a mini trial today because i'm working from 3-close, which is a pretty good chunk of time to take data down. i'm hoping to get everyone working with me today to be involved in this mini sample. when i actually get all the data, i'll post my results on here, i'm guessing the average is going to be around 10.